Shipping policy
At DhindoraKar, we work to make sure your order reaches you safely and on time.
Order Processing
Once your order is successfully placed, our team will process and prepare your order for dispatch.
Orders are generally processed within [1ā3 business days] after successful order confirmation.
During sales, promotions, festive seasons or high-order periods, processing may take additional time.
Shipping & Delivery
After dispatch, the estimated delivery time is generally [3ā7 business days], depending on the delivery location and courier service.
Delivery timelines may vary for different cities, remote locations and unforeseen circumstances.
Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.
You can use the tracking information to check the current status of your shipment.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free-shipping offer will be applicable according to the terms and conditions of the respective offer.
Delayed Delivery
Delivery may occasionally be delayed due to circumstances beyond our control, including:
- Weather conditions
- Courier delays
- Public holidays
- Operational issues
- Incorrect or incomplete address
- Remote delivery locations
- High-volume sale periods
If your order is significantly delayed, please contact our customer support team with your Order ID.
Incorrect Address
Customers are requested to provide a complete and accurate delivery address, including the correct PIN code and contact number.
DhindoraKar will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged Package
If your package appears damaged at the time of delivery, please contact our customer support team as soon as possible and provide photographs/videos of the package and product.
For any shipping-related assistance:
Email: dhindorakarpvtltd@gmail.com
Customer Support: +91 6290553686